Matthew Conant is a seasoned executive with extensive experience in customer experience and operations management. Currently serving as VP of Customer Care and Experience at Cabinetworks Group since August 2024, Matthew has held various leadership roles, including President and Board Member of the Midwest Call Center Association, and Vice President of Customer Experience at EcoWater Systems LLC. Previous positions include Director of Customer Care and Success at When I Work, Senior Director of Customer Experience at Sportsman's Guide, and Director of Offshore Vendor Relations at Bluestem Brands. Matthew's career highlights include significant operational achievements and financial management, demonstrated during tenure as Senior Director of Operations at Edmentum. Matthew also has a background as Owner of Positive Approach Consulting and Vice President of Finance & Administration at Cramer Building Supply. Matthew holds a Bachelor of Science in Accounting from Winona State University and an Agile Certification from the University of Minnesota.