Jonathan Eakes is an experienced Salesforce CRM Specialist at Caesarstone US, having successfully launched Salesforce in 2019 for the US Business Unit. With a focus on managing Tier 1 support for over 250 users in North America, Jonathan has a strong background in CRM implementations and support. Prior experience includes serving as a Dynamics CRM Consultant at Sikich, where Jonathan consulted and supported clients in the US, Canada, and Australia, undertaking various roles such as Business Analyst and Training Coordinator. Additional roles include Digital Marketing Manager and Dynamics AX Consultant, where Jonathan applied expertise in ERP systems and digital marketing. Jonathan Eakes holds a Bachelor of Science in Textile Technology from North Carolina State University.
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