Luciana Fraga

Luciana Fraga is currently the CX Manager at Caju. Luciana previously worked as a Customer Experience Analyst at Nubank from July 2018 to February 2020.

Luciana Fraga has a bachelor's degree in electrical and electronic engineering from Universidade Estadual Paulista Júlio de Mesquita Filho. Luciana also has certifications from Alura in BI and Data Warehouse with SQL Server and Power BI, SQL with Oracle Database, BI and Data Warehouse with Pentaho, SQL with Microsoft SQL Server 2017, and SQL with MySQL Server from Oracle.

Luciana Fraga reports to Alexandre Pfeferman, Head of Operations. Luciana Fraga works with Alexandre Vaz Oliveira - CX Manager, Bruna Silverio - CS Analyst, and Filipe Lautert - CS Analyst. Some individuals on their team include Lara Ribeiro - CX Analyst, Thainara Uchoas - CX Analyst, and Tainan Cunha - CX Analyst.