Carolin Soyka

Carolin Soyka is an Information Technology Support Engineer at Cala Group Limited since March 2023, with prior experience as a 1st Line Support Analyst at ESP Global Services. Carolin's background includes roles as a Hair and Makeup Artist, where an ITEC Level 3 Diploma in Makeup & Hair was obtained, and various customer service positions at Booking.com, serving as a CS Partner Specialist and Customer Service Specialist in both German and English. Additional experiences encompass roles as a Spa Consultant for sea chefs Cruises, Guest Services Coordinator at Rydges Hotels & Resorts, Bar Attendant at InterContinental Hotels Group, and a Child and Youth Worker during a period of self-employment. The hospitality foundation was established with an Associate's degree in Hospitality Administration/Management from Helene-Weber-Berufskolleg in Germany.