Palash Biswas

Palash Biswas is a seasoned project management professional with extensive experience in the technology and customer experience sectors. Currently serving as a Senior Project Manager at Calabrio, Inc. since November 2021, Palash focuses on delivering advanced technology solutions for customer-centric organizations. Previous roles include Senior Project Manager at NTT Ltd., where engagement centered on contact center transformation for a major global bank, and at Servion Global Solutions, where Palash contributed to large-scale customer experience management initiatives. Additional experience includes technical project management positions at Eckoh and Genesys, where Palash honed skills in both delivery and business development. Palash began a professional journey at TCS, where work involved the development of various telecommunications technologies. An Electronics and Telecommunication graduate from IIEST, Shibpur, Palash has demonstrated a commitment to enhancing customer interactions throughout a successful career.