Ashley H.

Ashley H. has extensive experience in customer success and strategy development, currently serving as a Senior Leader for Digital Customer Success Strategy and GTM Enablement at Calendly, where notable achievements include driving a 20% increase in team productivity and reducing service costs by 17%. Ashley is a founding member and board member of Gain Grow Retain, contributing to content creation for the community of customer success leaders. Additional roles include advisory positions and leadership in customer success at LaunchNotes and CrowdStrike, along with a strong history of managing significant portfolios at Twilio and enhancing customer engagement at Wildbit. Ashley began the career as a Solutions Architect at Croché and a Web Developer before advancing into customer success roles, holding an education from Gwinnett Technical College.