Michaela J.

Michaela J. is an experienced Customer Success Manager with a solid background in managing client relationships and driving customer satisfaction. Currently employed at Calendly since October 2022, Michaela previously held roles at Rippling from June 2021 to August 2022, where responsibilities included Team Lead for Customer Success Managers, and as an Account Manager at Gusto from December 2018 to May 2021. Michaela began the career as an Account Service Intern at Karsh Hagan in late 2018. Academically, Michaela obtained a Bachelor of Business Administration with a focus in Marketing from the University of Colorado Boulder – Leeds School of Business in 2018 and participates in a Student Exchange Program at UNSW Business School starting in 2017.