Donny Michael

Donny Michael has a strong background in various roles in the telecom industry. Donny is currently working as the Director Strategic Sourcing at Calero-MDSL, where they lead a global team responsible for driving savings to customers through telephony audits, technology upgrades, benchmarking activities, and running RFPs. Donny has achieved significant revenue growth and savings for customers in this role.

Prior to their current position, Donny worked as a Sr. Manager at Synchronoss Technologies, managing a team responsible for external and internal reporting for the Analytics platform. Donny designed customer month-end reporting packages and made updates and optimizations based on feedback.

Donny also has experience as a Sr. Client Manager at IBM, where they were responsible for daily customer management for large software clients. Donny acted as a liaison between the managed services group and customer support and facilitated client status calls.

Before joining IBM, Donny worked at Razorsight, where they held several roles, including Client Services Manager, Account Manager, and Senior Financial Analyst. In these roles, they provided project management and financial reporting for outsource clients and managed vendor relationships and invoice processing.

At the start of their career, Donny served as a Manager - BPO at TeleCon, LLC a.k.a. Vibrant Solutions. Donny was involved in cost management consulting for telecom clients and played a key role in creating a Service Bureau for outsourced support.

Overall, Donny Michael's work experience showcases their expertise in strategic sourcing, project management, customer management, and financial reporting in the telecom industry.

Donny Michael attended the University of Mary Washington from 1995 to 1999. No information was provided regarding the degree obtained or field of study pursued by Donny during this time.