Rim K.

Rim K. is an experienced professional with a strong background in customer service and operations management. Currently serving as a Functional Work Centre Manager and Service Operations Manager at Calero since January 2023, Rim previously held the position of Customer Experience Manager UK at me&u from June 2021 to January 2023. Prior roles include Helpdesk Operations Lead at Adecco and various positions at the City of Wolverhampton Council, where Rim progressed from Customer Service Officer to Customer Service Manager. Early career experience encompasses roles at Wolverhampton Homes, West Midlands Police, and RAC, providing a solid foundation in service and team leadership. Rim holds a BA Hons 2:1 in Business Management and Leadership from Coventry University, completed in 2016.