Martha Galley

Martha is the chief customer success officer of the customer engagement and services organization at Calix. The Calix customer engagement and services team is responsible for helping customers successfully use and derive value from their investments in the strategic products and platforms, and includes the global Support, Customer Success, Education, and Professional Services teams along with Renewals. Martha has held technology leadership positions at Digital Equipment Corporation, Microsoft, and Salesforce during her career. She joined us most recently from Salesforce where her team built the Global Programs, Services, and Content Assets for Customer Success, driving adoption for over 200K customers worldwide for Sales, Marketing, and Support cloud products as well as developer tools, and a renewal portfolio over $800M annually. At Microsoft, Martha ran enterprise sales for the majority of her tenure as GM of the business with Verizon, then led the sales teams for the western US portfolio of telecommunications, media, and entertainment companies. Among others, her teams covered AT&T, Cisco, T-Mobile, Disney, Newscorp, and Viacom, with full P&L responsibility for sell-to and sell-through business. In her last role with Microsoft, Martha built the Telco Partner Channel and Go-to-Market strategy for launching Office365 as part of Value-Added bundles to Small Business customers across all major markets in Latin and South America. She is a graduate of Smith College where she serves on the Presidential Board and is a published scientific author.