Brian Sooter

Brian Sooter is an experienced Implementation Project Manager and Consultant at Call Box since March 2019, where a commitment to enhancing client experiences is a priority. Previously, as a Technical Support Specialist, Sooter provided tier 3 support, acting as the top escalation point for issue resolution. At Stratus BioSystems, a role as Quality Control Manager involved overseeing a team of inspectors to ensure compliance with AATB and FDA regulations. Experience as a Referral Coordinator/Patient Navigator at Reclaim Physicians Medical Group, Inc. included implementing Six Sigma methodologies to improve clinic workflows. Early career roles as a server at Truluck's Seafood and Fleming's Prime Steakhouse included customer service excellence and training program development. Education was attained at the University of North Texas in 2003.