Dennis Wakabayashi

Dennis Wakabayashi is a seasoned professional with a wealth of experience in various industries including digital marketing, customer experience, and social media management. Dennis currently serves as an Advisory Board Member at Call & Contact Center Expo US and is the Global Voice of CX at Team Wakabayashi. With a background in teaching digital marketing at the University of Wisconsin-Madison and other institutions, Dennis also excels in roles such as VP of Customer Experience Delivery at RR Donnelley and VP of Integrated Marketing at The Integer Group. With a strong focus on innovation and development, Dennis has made significant contributions to the field through workshops, keynote speaking engagements, and leadership roles in global companies like Mary Kay and Boston Market.