Jim Moylan is a seasoned professional with extensive experience in management and consulting within the call center and SaaS industries. Currently serving as Managing Partner at EmployeeAnswers since November 2019, Jim focuses on personalized soft skill training and development to foster employee growth. Additionally, Jim has been a Managing Partner at CallCenterJobs.com since July 1997, overseeing sales and strategic management of recruitment marketing solutions aimed at strengthening the workforce in the call center sector. Previously, Jim contributed as a Call Center Consultant for Outsourcing and CRM Software Sales at ROI Teleservicing, Corp., collaborating with leadership to enhance call center operations. Jim holds an MBA from Nova Southeastern University and a BSBA in Finance & Banking from the University of Nebraska at Omaha, supplemented by studies at Creighton University.
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