James Cairns

James Cairns is an experienced professional in billing, business analysis, and account management, currently serving as Billing Manager and previously as Billing Analyst at CallTower since June 2021. Prior experience includes a role as Business Analyst II at Teliax, Inc., where James supported business operations through data analytics, and as Account Manager for Enterprise & Federal clients at MetTel. James's extensive background includes various positions at Vonage, ranging from Carrier/Business Development Analyst II to Senior Supervisor of Revenue Operations, emphasizing a strong focus on revenue recognition and billing processes. Earlier roles involved account management at EarthLink and Sprint Nextel, alongside management experience at RadioShack and a supervisory position at Starbucks Coffee Co. James holds a Bachelor's degree in Business Administration and Management from Felician University and an Associate's degree from Brookdale Community College.