Naika Novoa

Naika Novoa has an extensive background in loan servicing and commercial banking, with experience spanning various banks such as Cambridge Savings Bank, Bay State Savings Bank, Clinton Savings Bank, Peoples United Bank, and Flagship Bank & Trust Co. Currently serving as a Sr. Commercial Loan Servicing Specialist, Naika has held various titles such as Loan Servicing Supervisor, Senior Loan Servicing Rep, Loan Operations Associate, and Document Control Associate. With a degree in Business Administration from Quinsigamond Community College, Naika's duties include direct client contact, insurance management, commercial billing, escrow account setup, loan document tracking, and customer account inquiries.