Michelle Telfer - Csm

Michelle Telfer is a seasoned professional with extensive experience in product ownership and business systems analysis. Currently serving as a Product Owner at Camping World, Michelle oversees product feature user stories and acceptance criteria for a multi-system modernization project, while managing product deliverables and collaborating with executive stakeholders. Prior roles include Product Owner at Avantage® Entertainment and Business Systems Analyst at Guaranteed Rate, where responsibilities encompassed maintaining product backlogs, supporting user acceptance testing, and facilitating integrations. With a strong background in compliance initiatives and system enhancements, Michelle has successfully led projects across various organizations including Computershare Loan Services and Black Knight, demonstrating proficiency in technical communication, documentation, and stakeholder engagement. Certifications include CSM, CSPO, and ICYB.