Charles Louis

Charles LOUIS is an accomplished Service Delivery Manager with extensive experience in managing finance and technology transformations. Currently at Canada Life UK since April 2021, Charles oversees key finance and actuarial deliveries within the Finance Change Programmes. Previous roles include leading global service delivery initiatives for Barclays, serving as a Service Management SME for the Ministry of Justice UK, and holding senior management positions at the Financial Conduct Authority, where Charles contributed significantly to service delivery in complex environments. Charles possesses a strong background in supplier management, incident resolution, and continuous service improvement and holds a BTEC HNC in Electrical, Electronic, and Mechanical Engineering.