Ankita Arora

Ankita Arora is a seasoned professional with extensive experience in client services and account management. Currently serving as a Senior Client Services Representative at Canada Life, Ankita excels in building and maintaining strong client relationships, overseeing account satisfaction, and identifying upselling opportunities. Involved in the TAP PROJECT, Ankita demonstrates a commitment to process improvement and compliance in insurance administration. Previous experience includes roles as a Technical Support Specialist at KellyConnect and a Customer Service Specialist at Concentrix, where Ankita developed skills in technical troubleshooting and customer retention. Further experience includes positions in retail and customer service, showcasing a consistent focus on delivering exceptional service across various industries.