Cindy Woo

Cindy Woo, CBAP and CCA from IIBA, has extensive experience as a Senior Business Analyst specializing in Cyber Security and Identity and Access Management across various organizations, including Canadian Blood Services, Algonquin College of Applied Arts and Technology, and the Bank of Canada. Cindy has led numerous projects involving business requirements documentation, user testing, process improvements, and system integrations, demonstrating a strong competency in managing complex technical specifications and facilitating workshops. With a comprehensive educational background in E-Commerce and Architecture, Cindy has consistently contributed to enhancing operational efficiency and user experience through effective collaboration and analysis.