Joanne Taylor

Joanne Taylor is an experienced professional currently serving as the Customer Experience Manager at C&C Group since March 2023. With a career spanning over two decades, Joanne has held multiple management roles, including Sales & Service Centre Manager for Tennent's NI and various positions at The Open Market Annuity Service, Ulster Bank, Santander, Prudential, and Abbey National. Joanne specializes in customer service, compliance, process management, and risk coordination, consistently working to improve business processes and ensure customer satisfaction across various sectors. Educational achievements include 9 GCSEs and 3 A-Levels from Strathearn.