Joseph Hall

Joseph Hall has a diverse work experience in customer service roles. Joseph currently holds the position of Sr. Director Of Customer Service at Candid™, where they have developed a staffing plan, implemented new telephony and chat tools, and established a QA and coaching structure. Previously, Joseph worked at Verizon, where they held various roles including Director Customer Service in Hilliard, OH and Mankato, MN, and Associate Director of Tech Support. Throughout their career, they have demonstrated strong leadership skills in driving culture, performance, and leadership development.

Joseph Hall earned a Bachelor of Science degree in Criminal Justice from Grace College & Seminary in 1997. Joseph later pursued a Master of Business Administration (MBA) degree in Business Administration and Management, General from Franklin University, completing it in 2003.