Julie Krater

Julie Krater has a diverse work experience spanning over several companies and roles. Julie is currently serving as the Director of Customer Success at Canvas, a position they started in May 2023.

Prior to this, Julie held various roles at Zebra Technologies, where they worked from 2018 to 2023. Julie served as the Sr. Manager Customer Success, Zebra Robotics Automation, where they built a new Customer Success team and focused on ensuring technology usage and ROI. Julie also worked as the Sr. Manager, Learning Services, where they introduced new learning services products and expanded the existing offerings. Additionally, they served as the Global Product Manager, Learning Services, where they managed the P&L and introduced new products while building a pipeline for new opportunities.

From 2016 to 2018, Julie worked at OnCourse Learning as a Senior Product Manager. Julie built a Product Management team and developed new processes for a new technology team. Julie collaborated with the development team on feature creation and served as the Product Owner and Manager for the Learning Management SaaS Platform.

Before that, Julie worked at Follett School Solutions from 2007 to 2016. Julie held the role of Product Manager, where they created and maintained product roadmaps and expanded the product line offerings. Julie also worked as a Sr. RFP/Bid Specialist, managing and creating multimillion-dollar RFP responses.

Julie's early career started at Siemens in 1997, where they held several roles. Julie worked as a Project Manager, managing engineering projects and creating a project database for smaller company projects. Julie also served as a Sr. Technical Writer, leading the XML Single Sourcing/Content Management project and providing technical support to the writing team. Additionally, they worked as a Marketing Specialist, managing customer events and creating marketing materials. Julie began their career at Siemens as an Administrative Support.

Overall, Julie Krater's work experience showcases their expertise in customer success, learning services, product management, project management, and technical writing.

Julie Krater has a Master of Business Administration (MBA) degree in Business Administration and Management from Roosevelt University. Julie also holds a Bachelor of Arts (B.A.) degree in French Language and Literature from Truman State University. In addition to their degrees, Julie Krater has obtained certifications as a Lean Six Sigma Yellow Belt from Zebra Technologies in September 2022 and as a Pragmatic Marketing Certified professional from Pragmatic Marketing in March 2012.