Steve Pfeiffer

Steve Pfeiffer has extensive work experience in the field of IT and technical support. Steve most recently worked at Blink Charging as a Network Operations Engineer, starting in 2023. Prior to that, they worked at Atos as a Network Operations Center Engineer, where they monitored datacenter facilities and escalated alerts to the appropriate departments. Steve also reviewed and updated SOPs and escalation procedures. From 2020 to 2021, Steve worked as a Coding Instructor at East Valley Institute of Technology.

Before that, Steve worked at Wells Fargo as an Operating System Engineer IV, where they analyzed and remediated vulnerabilities and created PowerShell scripts. At Dignity Health, they worked as a Messaging Engineer, and at Banner - University Medical Center, they worked as a Service Desk Analyst, handling logging ticketing, troubleshooting, and password resets.

Steve also has experience in desktop support. Steve worked at Cavco Industries, Inc. as a Desktop Support technician where they monitored service availability, maintained desktops, laptops, and printers, and imaged desktops and laptops with corporate updates. At TriWest Healthcare Alliance, they worked as a Desktop Support technician, supporting desktops, laptops, and thin clients and imaging them using SCCM.

Before that, Steve worked at Aetna as a System Analyst, answering helpdesk requests and monitoring service availability. Steve also installed Citrix and troubleshooted end-user errors. Lastly, they worked at Interthinx as a Help Desk Coordinator, where they provided first-level support and monitored service availability.

Overall, Steve Pfeiffer has gained expertise in network operations, technical support, coding instruction, and system analysis throughout their career.

Steve Pfeiffer's education history includes attending Berkeley College in 2000, where they studied Information Technology. During the same year, they also attended the Computer Learning Center, focusing on Information Technology.

In addition to their educational background, Steve has obtained several certifications. In 2021, they obtained the DevNet Associate certification and the DevNet Associate Certified Instructor certification from Cisco. Steve also received the MTA: Software Development Fundamentals - Certified 2021 certification from Microsoft. Earlier in the year, in January 2021, Steve obtained the IT Essentials certification from Cisco.