Olena Tys

Head Of Disputes Team, Customer Service at card complete Service Bank AG

Olena Tys has a diverse work experience in the financial services sector. Olena is currently working as the Head of Disputes Team, Customer Service at card complete Service Bank AG since November 2021. Prior to their current role, they held various positions at UniCredit Bank Austria AG, including Business AT Operational Excellence from March 2020 to October 2021, Strategic Risk Management / Operational Risk Management in UniCredit Leasing Austria GmbH from November 2011 to February 2020, and Corporate & Investment Banking / Derivatives Brokerage, HVB Vienna Brunch from January 2008 to October 2011. Before joining UniCredit Bank Austria AG, Olena worked at WGZ BANK AG Westdeutsche Genossenschafts-Zentralbank in the Capital Markets department, specifically focusing on share derivatives and IPO from December 2004 to December 2007. Prior to that, they had a role at HypoVereinsbank - UniCredit - Deutschland in Corporate & Markets, where they specialized in equity-linked products and foreign trade financing/correspondent banking from August 2000 to April 2004. Olena also gained experience at KPMG Deutschland and Siemens in the financial services sector in 2001 and 1998, respectively.

Olena Tys completed their education in a chronological manner. From 1993 to 1998, they attended Taras Shevchenko National University of Kyiv, where they earned a degree in International Business Affairs. Following this, they enrolled in Universität Passau in 1999, graduating in 2004 with a degree in Business Administration, specifically as a Diplomkauffrau.

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