Catie Szypula is an experienced office coordinator and operations associate with a strong background in customer service and cosmetology. Currently serving as an office coordinator at Cardless, Catie actively collaborates with the Customer Experience Team to manage customer inquiries and issues. Previously, at Schoolab, Catie led initiatives to enhance cash collection operations, achieving significant increases in revenue and timely payments. With several years as a senior stylist/colorist at B Parlor and Lucky 13 Hair Salon, Catie demonstrated exceptional client retention and adeptness in managing appointments and client expectations. Additional experience includes roles in pet sitting at Rover.com and sales at White House Black Market, showcasing versatility across various customer-focused positions. Catie is a graduate of The Ohio Academy Paul Mitchell Partner School and holds a high school diploma from Thomas Worthington High School.
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