Chaundale Cook

Chaundale Cook possesses extensive management experience in customer service and training environments, currently serving as the Manager of the Customer Contact Center at CardWorks since July 2017. In this role, Chaundale oversees all call center operations, implements policies, resolves escalated issues, and facilitates communication between management and staff. Prior to CardWorks, Chaundale held various managerial positions at Harland Clarke from May 2000 to March 2016, including managing teams for Wells Fargo and serving as Training Manager, where responsibilities included coordinating training initiatives and leading project teams. Chaundale's career began at Pizza Hut Inc., where management of multiple restaurant locations involved overseeing P&L results and driving sales growth.