Lawrence Nagazina

Lawrence Nagazina has a diverse work experience spanning various roles and industries. Starting in 2008, Lawrence worked as a bartender at A1 Japanese Steakhouse. In 2009, they interned as a Hotel IT Systems Specialist at Viceroy Miami. From 2010 to 2011, they held multiple roles at The Tides South Beach, including Staff Accountant/IT Specialist and IT Consultant. Subsequently, they worked as a Technology Concierge at The Setai in 2011.

From 2012 to 2015, Lawrence served as a Hospitality Consultant at Newmarket, an Amadeus company. Lawrence then joined Amadeus IT Group in 2015 as a Business Analyst, Hospitality Operations and later became a Software Test Engineer. In 2018, Lawrence joined INTELITY as a Customer Success Manager and later transitioned to the role of Content Specialist/Regional Service Agent in 2019.

Lawrence joined care.ai in 2020 as a Business Systems Analyst and continued in that role until 2022. In 2022, they joined Disney Parks, Experiences and Products as a Business Systems Analyst - Retail Technology. Later that year, they joined care.ai again as the Manager of Client Support Services.

Lawrence Nagazina, CSPO, holds a Master of Science degree in Hospitality Management from Florida International University, which they completed from 2009 to 2010. Prior to that, they obtained a Bachelor of Science in Business Administration with a focus on Marketing and Management from Kutztown University of Pennsylvania, completing the program from 2004 to 2008. In addition to their formal education, Lawrence also holds a Diploma of Completion in Bartending/Mixology from the Mixology Wine Institute in Lehigh Valley, PA, which they earned in July 2007. Moreover, they have been certified as a Certified Scrum Product Owner® (CSPO®), awarded by the Scrum Alliance in July 2015.