Shannon Ermellini

Shannon Ermellini is an experienced operations manager currently at CareCentrix, where since April 2016, Shannon has led the Network Services Department, managing a team of over 30 to support provider claim resolution while ensuring compliance with PHI and HIPAA regulations. Notably, in 2018, Shannon achieved a 50% reduction in staffing needs and $500,000 in annualized cost savings for the department. Prior to this role, Shannon served as the Director of Scheduling at O'Connell Care at Home from October 2014 to January 2016, overseeing call center operations and managing various support services. Shannon also held the position of office manager at Vein Clinics of America from 2010 to 2012, contributing to a fully integrated provider of venous disease services.