Shannon Griffith

FEP Customer Service Advocate at CareFirst

Shannon Griffith is currently serving as an FEP Customer Service Advocate at CareFirst BlueCross BlueShield since August 2023. Prior experience includes roles in precertification at St. Mary Medical Center, focusing on Electrophysiology and Cardiovascular and Thoracic procedures. Additional positions held include HCC Risk Adjustment Coder at The Judge Group and Medical Billing Specialist at RevMax Pro. From June 2021 to August 2022, Shannon worked as a Revenue Recovery Analyst II at Cloudmed, responsible for submitting claims and resolving denials. Previous roles also encompass AR Claims Representative II at Excite Health Partners, Pharmacy Prior Authorization, Billing Coordinator at WV Eye Consultants, and Medical Records Technician at the U.S. Department of Veterans Affairs. Shannon began the career in precertification as a PreCertification Clerk at HIMG and holds an Associate of Arts and Sciences Degree in Medical Insurance Coding from Huntington Junior College.

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