Angela Atienza

Angela Atienza has a diverse work experience spanning over several companies. Angela is currently working as a Senior Director of Operations and Client Services at Carenet Health since March 2023. Prior to this, they held the position of Director of Operations at Foundever from October 2021 to March 2023. Angela also worked as a Senior Client Services Manager at Sitel Group from September to December 2021.

Before joining Sitel Group, Angela worked at Sykes Enterprises, Incorporated in multiple roles. Angela was a Senior Manager, Client Services from October 2018 to September 2021, and previously served as a Quality and Analytics Senior Manager from January 2016 to September 2018.

Their career also includes experience at Infosys BPO as a Global Quality Lead from November 2014 to December 2015, as well as at Bank of America as a Front Line Manager from June 2013 to October 2014. Angela started their professional journey at TTEC as a Quality and CSAT Manager from January 2009 to May 2013.

Prior to TTEC, they worked at APAC Customer Service Inc, where they held the positions of Team Lead from March 2006 to December 2008, and Customer Service Representative from May 2005 to March 2006.

Angela Atienza obtained their Bachelor of Business Administration (B.B.A.) degree in Business Administration and Management, General from Pamantasan ng Lungsod ng Maynila from 2001 to 2005. Angela also has additional certifications in Data Storytelling for Business which they obtained from StoryIQ in August 2021. Additionally, Angela has a certification in Six Sigma, but the institution and date of completion are not provided.