Brian Alves

Brian Alves is a highly experienced IT professional with a strong background in technical support and system administration. Currently serving as a Senior Technical Support Analyst at CarePartners since January 2020, Brian has previously held various roles, including Information Technology Support Technician and Manager at Assured Auto, where responsibilities included customer service, estimating, and operational management. With a career spanning over a decade, Brian's expertise includes managing active directory profiles, PC deployment, and providing training on a wide range of applications and devices across multiple organizations, including DSV - Global Transport and Logistics and Canada Goose Inc. Brian holds several certifications and diplomas in IT service management and support, complementing a diverse educational background.