Shannon Teles

Shannon Teles is a customer service professional with experience in various roles focused on client interaction and data management. Currently serving as a Customer Service Officer at Carers SA since May 2024, Shannon excels at addressing inquiries and ensuring a supportive experience for clients and carers. Prior to this role, Shannon worked as a Data Specialist Intern at Oceanscan Inc. and a Customer Service Executive at Million Air, where responsibilities included data analysis and managing customer communications respectively. Shannon began a career in customer service as a Barista at Mochas and Javas, where leadership and training were key components. Shannon holds a Bachelor of Business Administration in Management from McCoy College of Business at Texas State University, earned in 2023.