Shelby Butler is an IT Support Specialist at CareXM since September 2021, responsible for coordinating on-boarding and off-boarding processes and managing support tickets involving Active Directory and O365. Prior to this role, Shelby served as Assistant IT Manager at CallForce from October 2020 to July 2021, focusing on desktop support, network cabling, installation, and troubleshooting. Additionally, Shelby worked as a Cyber Security Specialist (Contractor) at PacifiCorp from January 2019 to February 2020, where responsibilities included detecting and responding to incidents and implementing incident response plans. Shelby has an educational background from Mountainland Technical College.
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