Joel Scripnick has extensive experience in technical support and customer service, currently serving as a Service Desk Analyst Team Lead at CARFAX since October 2019. Prior to this role, Joel held various positions at Apple from May 2012 to October 2019, including Technical Specialist and Inventory Specialist. Earlier in the career, Joel worked as a Help Desk Technician/Customer Experience Specialist at Bowling Music Network from October 2009 to October 2011 and as a Slot Attendant at the Western Fair Association between May 2004 and December 2006. Joel holds a Diploma in Network Engineering, along with certifications in A+, Net+, and Network Security and Infrastructure from TriOS College, where studies took place from 2007 to 2008. Additionally, Joel attended Western University from 2000 to 2003.
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