Kim Gross-Hardt is a Senior UX Researcher at ZEISS Medical Technology, specializing in user research to enhance patient experiences in healthcare. With prior experience as a Senior User Experience Researcher at Userlane GmbH and a Product Marketing Manager at Shore GmbH, Kim has developed expertise in both qualitative and quantitative research methodologies, strategic insights into user needs, and effective communication of research findings to stakeholders. Educational qualifications include a Master of Arts in Global Marketing Management from Syddansk Universitet, an MBA from Siam University Bangkok, and a Bachelor of Arts in International Business Studies from FAU Erlangen-Nürnberg.
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