Bonnie Proctor

Bonnie Proctor is an experienced professional in customer success management, currently serving as a Customer Success Manager and Regional Performance Manager at CarNow since July 2021. Previously, Bonnie held the position of Customer Success Manager at Calldrip and TrueCar, Inc., where key responsibilities included developing client service initiatives and presenting services to senior management. Prior experience includes a role as Senior Service Advocate in underwriting at Farmers Insurance, where training staff and resolving policy issues were significant duties. Bonnie's early career involved positions as a Certified Trainer at Outback Steakhouse and a Substitute Teacher at Pflugerville ISD, along with event planning at Eastern Michigan University. Bonnie holds an Elementary Education Degree, specializing in English/Language Arts Teacher Education from Eastern Michigan University.