Sarah Santos

Sarah Santos has extensive experience in delivery operations and client implementation within the legal technology sector. Currently serving as Delivery Operations Manager at Carta since March 2019, Sarah is responsible for leveraging quantitative and analytical skills to manage quality control, operational efficiency, and develop improvement plans informed by data. Previous roles at Carta include Delivery Operations Associate and Implementations Specialist, where Sarah supported client onboarding, analyzed complex data sets, and mentored new cohorts. Sarah's early legal experiences include internships at Vaz e Dias Advogados & Associados and Ministério Público Federal, where responsibility involved drafting legal documents and legislative research. Sarah holds a Bachelor's degree in Law from UERJ, earned in 2018.