Daniella Ferrinha

Daniella Ferrinha is a detail-oriented claims specialist with extensive experience in the car rental industry, currently employed at CarTrawler since January 2018. With a strong background in customer service spanning over six years, Daniella excels in conflict resolution and customer support. Previous roles include corporate attorney at Ricardo Horacio Advogados Associados, where responsibilities involved reviewing legal documents, negotiating contracts, and managing junior staff, as well as assistant lawyer at Santesso Lawyers Association, focusing on court case preparation and legal research. Early experience as a trainee lawyer at Fundacao Real Grandeza included producing procedural documents and monitoring court proceedings. Daniella holds degrees in Law from Univercidade da Cidade and Legal Assistance from Pitman Training, along with a QQI Level 6 certification in Customer Service Management from The Open College.