Joao Costa

Joao Costa is an experienced customer service professional with a strong background in various industries. Currently serving as a Customer Support Specialist at carwow since February 2022, Joao excels in providing exceptional support via multiple communication channels and efficiently resolving customer complaints. Previously, as a Customer Service Representative at Sovino Fine Wines from October 2020 to October 2021, Joao focused on assessing customer needs, addressing issues, and maintaining high satisfaction levels. Prior experience includes a significant tenure at Emirates, where Joao held the position of Cabin Supervisor from February 2009 to October 2020, responsible for managing cabin crew and ensuring top-tier customer service. Joao holds a Bachelor's degree in Marketing from Universidade da Maia, earned between 2005 and 2009.