Joyce Moreno

Joyce Moreno has a diverse work experience in the fields of product design and marketing. From 2009 to 2011, they worked as a Junior Graphic Designer at FuturaIM. Joyce then joined KWG in 2011, where they held various roles including Junior Designer, Senior Designer, and Marketing Manager until 2020. At KWG, they were responsible for brand management, social media management, and constantly improving the user experience and capturing customer feedback. In 2020, Joyce joined Casar.com as a Product Designer, where they worked until 2023, initially as a Product Designer and later as a Senior Product Designer. Casar.com is a leading media and technology company in Brazil that connects engaged couples with content, products, and the community.

Joyce Moreno's education history includes the following:

- From 2021 to 2023, Joyce pursued a Pós-graduação Lato Sensu - MBA in Digital Business at MBA USP/Esalq.

- In 2014 and 2015, Joyce completed a Pós-graduação Lato Sensu - Especialização in Marketing Estratégico at Universidade Presbiteriana Mackenzie.

- In 2020, Joyce obtained a certification in DESIGN UX/UI from Gama Academy, which focused on user experience.

- From 2010 to 2013, Joyce obtained a Bachelor's degree in Desenho Industrial with an emphasis on Design de Produto from Centro Universitário FMU | FIAM-FAAM.

In addition to their formal education, Joyce has also obtained various certifications in relevant areas. These certifications include:

- DesignOps Strategy from How Bootcamps in October 2022.

- Psicologia Cognitiva aplicada a UX from Udemy in September 2021.

- Arquitetura de Informação: da Pesquisa até a Entrega Final from Udemy in June 2021.

- Figma for UX Design from LinkedIn in July 2020.

- Introdução ao Customer Success from RD University in May 2020.

- UX Research: Um Guia Prático de Trabalho from Udemy in May 2020.

- Excel 2019 from LinkedIn in November 2019.

- Ux Writing: Escrevendo Experiências from Centro Universitário Belas Artes de São Paulo in November 2019.

- Desenvolvimento da Estratégia Competitiva from LinkedIn in October 2019.

- DevOps Foundations: Lean and Agile from LinkedIn in October 2019.

- Fundamentos do Scrum from LinkedIn in October 2019.

- Liderança com Inteligência Emocional from LinkedIn in October 2019.

- Perfil Empresarial de Sucesso from LinkedIn in October 2019.

- Técnicas Avançadas de Scrum from LinkedIn in October 2019.

- UX Design: 3 Creating Personas from LinkedIn in October 2019.

- UI Design + Mobile from Mergo User Experience in May 2019.

- User Experience na prática from Centro Universitário Belas Artes de São Paulo in February 2019.

- Agile Marketing - Uma nova metodologia para gerenciar seus projetos de marketing from ESPM Escola Superior de Propaganda e Marketing in January 2019.

- Certificação de Inbound Marketing from Rock Content in August 2018.

- Produção de Conteúdo para Web 2.0 from Rock Content in July 2018.

These certifications cover various topics such as UX design, user research, agile methodologies, marketing, content production, and strategy development.