Shun Chen CSPO

Shun Chen CSPO is a seasoned Senior Product Owner at Caseware, with a career spanning over a decade, beginning in May 2011. With a strong background in product management, Shun has successfully facilitated communication between product, IT, and sales teams, leading multiple Scrum teams and prioritizing product roadmaps to address customer needs. Previous roles include Product Owner, where responsibilities encompassed managing the product backlog, defining KPIs, and collaborating with UX teams for user testing. Prior experience as a Lead Quality Assurance Analyst and Account Executive Intern provided foundational skills in quality assurance and sales management. Shun holds a Bachelor of Commerce in Accounting from Ryerson University and a Business Administration degree from Humber College.