Monalisa Halder

Monalisa Halder is an experienced Client Specialist at Cash Money, where responsibilities include delivering exceptional customer service with a consistent performance score of 90% or above and efficiently issuing loans while applying risk assessment strategies. Previous experience includes a Customer Service Representative role at National Money Mart and Tim Hortons, both focused on high-quality customer service and loan issuance. Monalisa also served as an Associate at Capgemini, providing Level 1 support for internal applications and hardware across North America and Europe, addressing various user issues via multiple communication channels. Monalisa holds a Master of Computer Applications degree from Techno India University and Sikkim Manipal University, as well as a Bachelor's degree in Computer Software Engineering from West Bengal University of Technology.