Katya Gordeyeva

Katya Gordeyeva is an experienced Project Manager currently with Casne Engineering since March 2020, following a significant tenure at FusionTek from June 2008 to March 2020 as IT Project Manager and Head of Service Delivery. At FusionTek, Katya managed a high volume of projects, serving as the primary contact for over 50 customers and 2,000+ end users, while overseeing a team of IT Engineers and Dispatchers. Key achievements include enhancing customer satisfaction rates to 93%, streamlining workflows to reduce support costs, and standardizing onboarding documentation. Katya holds a Project Management Certificate from Project Management Academy and a Bachelor's degree in English Language and Literature from Pyatigorsk State Linguistic University (PSLU).