Mike Proctor

Mike Proctor has extensive experience in customer experience management and operations within the healthcare and pharmaceutical sectors. Currently serving as Partner Manager for Health and Wellness Program Data at Castlight Health since December 2019, Mike previously held the position of Director, Commercial at MannKind Corporation, where a best-in-class customer experience center was established. Mike's career includes roles at McKesson as Senior Director of Customer Experience and Sales Effectiveness, overseeing high-performance call centers and enhancing sales processes. Early career positions include leadership roles at OTN and Bristol-Myers Squibb, focusing on customer care, logistics, and regulatory compliance. Educational background includes a Bachelor of Science in Applied Physics from the University of Utah and further studies at Western Governors University.