Mike Schmitt currently serves as the Manager of Support & Maintenance for OPTimum Integrity Cloud (OIC) and AWARE applications at CATALIS, overseeing support, testing, and upgrades for multiple Unemployment Insurance applications used by state workforce agencies. Prior to this role, Mike held several positions at On Point Technology, LLC, including Senior Quality Assurance and Support Specialist and Customer Support Technical Analyst, where responsibilities included managing product implementations and supporting various state workforce agencies. Mike's earlier experience at Kaplan University involved managing career services for IT and Cybersecurity students and serving as an Academic Records Analyst, contributing to process improvements and system upgrades. Educational qualifications include a Post-Baccalaureate Certificate in Oracle Database Administration from Kaplan University and a BA in Theatre Arts with a minor in Business from East Carolina University.
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