Annie Stefano, M.Ed. has an extensive background in customer success and education. Annie is currently the Head of Education and Strategic Advisor at Growth Molecules, LLC, where they provide data-driven customer success strategies and coaching for global teams. Annie also has experience as a Customer Success Advisor at the same company.
Annie has worked as a Senior Manager of Client Experience at DreamBox Learning and as a Director of Customer Success at Reading Plus, where they achieved significant sales results and implemented various customer success initiatives. Annie has also held roles as a Director of Learning and Engagement at Restaurant365, a Trainer and Curriculum Specialist at Mavenlink, and a Manager of Learning and Engagement at Illuminate Education, Inc. In their role at Illuminate Education, Annie focused on client retention and training district leadership and staff on utilizing the company's educational platforms.
Annie has a background in education, having worked as a Technology Education Teacher at Del Mar Union School District. Annie is also a volunteer mentor at Essentials Accelerator by Gainsight, where they support and guides businesses in building their customer success programs. Additionally, Annie is the Founder of Ultraviolet Success, Inc. and a member of the Catalyst Software Coaching Corner.
Annie Stefano, M.Ed., has an extensive education history spanning from their high school years to their master's degree. Annie obtained their high school diploma from Esperanza High School between 1996 and 2000. Following their high school education, Annie pursued a Bachelor of Arts (B.A.) in Elementary Education and Teaching from California State University, Long Beach, which they completed from 2000 to 2004.
To further enhance their knowledge and expertise in education, Annie pursued a Master of Education (M.Ed.) with a focus on Curriculum and Instruction from the University of San Diego between 2004 and 2006. The M.Ed. degree provided their with advanced skills and understanding in educational curricula and instructional methods.
In addition to their formal education, Annie has also obtained various certifications to supplement their expertise. Some of these certifications include the Multiple Subject Teaching Credential (TESOL) conferred by the California Teacher Credentialing in May 2005 and the Adobe Captivate 8 Prime Certification from Adobe Captivate Prime LMS in June 2019.
Annie Stefano's commitment to continuous learning is evident through their pursuit of additional certifications in various areas. Notably, they attained the ChurnZero Community Ambassador certification from ChurnZero in May 2021 and the Level 1 Customer Success Foundations certification from Growth Moleculesâ„¢, LLC in May 2022. These certifications demonstrate Annie's dedication to expanding their skill set and staying current in their field.
Overall, Annie Stefano's educational background, including their degrees and certifications, showcases their dedication to professional growth and their commitment to providing quality education and support to others.
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