Benjamin Klein possesses extensive experience in customer success and business development within the B2B technology sector. Currently, Benjamin serves as the Manager of Customer Success at DigitalEd, focusing on transforming the Customer Success Management (CSM) team into a customer-led growth function. Previously, Benjamin held notable roles, including Senior Customer Success Manager at Pavilion and Customer Success Coach at Catalyst Software. At CareerBuilder, responsibilities included leading a team of CSMs, developing growth strategies, and optimizing customer lifecycles. Additional experience encompasses managerial positions at Alliance Borealis Canada Corp. and Consentia Inc., along with earlier roles in education and sales. Benjamin holds advanced degrees in Sales and Marketing and Administration, Law, and Economics from prestigious institutions.
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