Diana Soto (she/her/ella)

Customer Success Coach at Catalyst Software

Diana Soto serves as the Vice President of Customer Success at Tesorio and has held various roles in customer success, including Director of Customer Success at the same company and Customer Success Coach at Catalyst Software. With extensive experience in consulting, sales, and customer success, Diana has excelled in creating customer engagement strategies that drive revenue retention and growth. Previously, roles included Customer Success Executive at ParkourSC, Global Strategic Account Manager at Elementum, and several positions at Accenture, where Diana led supply chain transformation and operational improvements. An engineer by training, Diana possesses a strong foundation in analytics and problem-solving, further complemented by a focus on Hispanic cultural insights in business relationships. Education credentials include a B.S. in Industrial Engineering from Universidad Nacional de Colombia and a Business Strategy degree from INSEAD.

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