Nick Clarke

Nick Clarke has a diverse work experience spanning over different organizations and roles. Nick is currently the Head of Customer Insights at Cathay Pacific Airways since March 2021. Prior to that, they worked at Qantas as a Commercial Product Owner and Group Research and Insights Manager. Nick'sresponsibilities included leading innovative initiatives to increase member engagement, developing customer strategies, and engaging with multiple business units to develop customer initiatives. Nick also worked at China Australia Millennial Project as a Customer Innovation ThinkTank and at TNS Australia as a Consultant. In addition, Nick has experience as a Consultant at Forethought Research, a Monthly Access - Casual Writer at the Australian Institute of International Affairs, and as a Team Leader/Operations Manager at the Australian Department of Foreign Affairs and Trade. Nick also worked as a Certified Personal Trainer at various fitness centers.

Nick Clarke's education history includes:

- VCE from Ivanhoe Grammar School (1994-2003)

- Bachelor of Arts/Bachelor of Commerce from Deakin University (2004-2010)

- Study Abroad program at Southwest University for Nationalities (2007)

- Certificate III Gym Instructor from Australian Institute of Fitness (2005)

- Certificate IV Master Trainer from Australian Institute of Fitness (2006)

- Arts (Hons) from Deakin University (2009-2010)

- BA Honours in International Relations from Fudan University (2010)

- Master of International Relations from University of Melbourne (2011-2012)

- Master of Business Administration (MBA) from The University of Sydney Business School (2016-2019)

- Mandarin language studies at That's Mandarin and Fudan University (2018)