Amanda Owen

Amanda Owen has a diverse work experience spanning over several years. Amanda started their career as a Medical Assistant at Pendleton Family Medicine LLC in 2006, where they performed various duties such as taking vitals, administering injections, filing, cleaning medical equipment, and charting. Amanda then moved on to working as a Medical Assistant at Pediatric Specialists of Pendleton LLC from November 2006 to January 2007, where they assisted with minor surgeries and in-office patient procedures.

Amanda also worked as a Sales Associate at Walmart Neighborhood Market from May 2007 to February 2008. Amanda then became self-employed and worked as a Child Care Provider from June 2008 to September 2009.

In 2009, Amanda joined Sykes Enterprises, Incorporated as a Customer Service Representative for a major mobile phone company, assisting customers with billing questions and offering other products and services. Amanda then transitioned to being a Customer Service Representative for online PIN & Password reset from January 2010 to March 2010. Following this role, they became a Customer Service Loans Specialist from March 2010 to June 2010, where they helped customers with loan questions and payments.

Amanda's next career move was to join Cayuse Technologies, LLC in June 2010 as a Helpdesk Technician. Amanda later became a Follow-Up Senior Agent from March 2012 to September 2016, where they provided support for various software and hardware. Amanda also served as an Onsite Manager for the RSS Documentation team. From September 2016 onwards, Amanda held the position of Project Change Management Lead and Training Coordinator, where they focused on implementing change management strategies and coordinating new hire onboarding.

Overall, Amanda has demonstrated a strong customer service background in addition to gaining experience in project coordination and change management throughout their career.

Amanda Owen completed their high school education at Liberty High School from 2001 to 2005, earning a High School Diploma with a focus on General Studies. Amanda then pursued further education at Anthem College-Portland from 2005 to 2006, where they obtained a Diploma in Medical Assistant. Amanda'sfield of study specialized in Medical/Clinical Assistant.